Mindi’s right about our frustration with a lot of the elements in our life. But tonight I was reminded of how talented the folks I work with really are. Around 15:30 today we began to have issues with PC’s in our environment that were later traced back to the follow issue:

http://securityresponse.symantec.com/avcenter/venc/data/w32.zotob.e.html

http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM%5FRBOT%2ECBQ&VSect=T

http://www.cnn.com/2005/TECH/internet/08/16/computer.worm/index.html

Again I doomed my workplace by sending out a warning email that we need to patch on this issue soon. Every time I do that we seem to get infected quickly. Our team pulled together quickly and resolved all of the issues caused by this issue. Myself and a co-worker did a lot of work to track down the actual worm infection, even before it was reported anywhere. This same co-worker managed to write a program, in a very short period of time, that actually cleaned infected PC’s. Granted our job is application support, not desktop or server support, but we managed to find the root cause before anyone else could. We also pulled together a large number of IT Teams to quickly get all servers patches and back in operation with minimal impact to our customers.

In short I was reminded of how talented and resourceful our team is, and how in debt our company is to all of us.

It also reminded me of what it is like to work with a group of competent folks who strive for excellence. It is such a stark contrast to the people Mindi and I have been struggling with for some time. It gives me hope that we can eventually get to that point together in our non professional causes. But even with all of that said, the hope seems dim at times when we have to deal with the things we have had to deal with recently…..